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電動(dòng)執(zhí)行器的維修售后很重要

來源:天津天蝶閥門有限公司   2018年12月21日 11:26  

It is very important to maintain the electric actuators

    長(zhǎng)期以來,國(guó)內(nèi)的大多數(shù)行業(yè)是以新?lián)Q舊,把換下的電動(dòng)執(zhí)行器當(dāng)廢品扔掉或賣掉.特別是多用帶法蘭盤電動(dòng)執(zhí)行器的行業(yè).而對(duì)換下的高壓、高溫、大型閥門電動(dòng)執(zhí)行器想修,但不知道怎樣修。多數(shù)還停留在手工修理階段。可以說中國(guó)的執(zhí)行器維修業(yè)中,浪費(fèi)與可獲得的效益都是巨大的。某電站(4x5omw~4x2oomw)每年要修上萬個(gè)汽機(jī)執(zhí)行器和旁路執(zhí)行器。電廠只有1臺(tái)1992年從德國(guó)進(jìn)el的研磨機(jī),其余都是手工操作,不僅效率低下,而且精度達(dá)不到要求。而旁路高壓減壓閥泄漏,電廠卻無法修理.送到上海維修效果也不理想。近的幾年,隨著各個(gè)單位逐漸開始獨(dú)立經(jīng)濟(jì)核算,降低成本,從管理人員到一線的維修工人都逐漸的意識(shí)到了維修電動(dòng)執(zhí)行器的重要性,因?yàn)檫@方面所能節(jié)省的資金是極為可觀的。然而這里的修電動(dòng)執(zhí)行器并不是指簡(jiǎn)簡(jiǎn)單單的修理,還要包括采用正確的修理方法和優(yōu)良的研磨修復(fù)設(shè)備。

    For a long time, most of the domestic industries are replacing old ones with new ones and discarding or selling the replaced electric actuators as waste products. In particular, industries that use electric actuators with flanges are often used, they want to repair the replaced high pressure, high temperature and big electric actuators, but they have no idea about it. Most of them still remain in the manual repair stage. It can be said that waste and available benefits are huge in China's electric actuator maintenance industry. A power station (4x5omw~4x2oomw) has to repair tens of thousands of turbine electric actuator and bypass electric actuator each year. The power plant has only one grinding machine imported from Germany in 1992. The rest are all manual operations, which are not only inefficient but also less accurate. The leakage of the bypass high pressure relief valve can’t be repaired by the power plant. The result of the repair in Shanghai is also not satisfactory. In recent years, as individual units gradually began to conduct independent economic accounting and reduce costs, managers and first-line maintenance workers gradually realized the importance of repairing electric actuators because the money saved in this area are extremely impressive. However, the repair of electric actuators here does not mean simple repairs, but also includes the use of proper repair methods and good grinding repair equipment.

    由于對(duì)電動(dòng)執(zhí)行器維修和檢修的觀念和設(shè)備缺乏,目前在國(guó)內(nèi)只有核電站能夠基本做到在每次停機(jī)檢修期間對(duì)所有的電動(dòng)執(zhí)行器都進(jìn)行檢修。壞了再修是一種無保養(yǎng)性維修,這對(duì)于全套設(shè)備的安全運(yùn)轉(zhuǎn)和執(zhí)行器的使用壽命都是極為不利的,其潛在的緊急停機(jī)事故的危險(xiǎn)性極大,由此造成的損失也是巨大的。例如:天津某石化有1套從德國(guó)全套進(jìn)口的生產(chǎn)裝置,自1981年投產(chǎn)至1996年從來沒有進(jìn)行過檢修,1996年當(dāng)時(shí)發(fā)現(xiàn)有幾個(gè)關(guān)鍵的填料閥泄漏,而德國(guó)廠家已經(jīng)不再生產(chǎn)這種特種設(shè)備了,若重新訂貨.不僅價(jià)格高昂,而且供貨期很長(zhǎng),帶來的經(jīng)濟(jì)損失巨大。所以說,工業(yè)高溫高壓執(zhí)行器的預(yù)防性保養(yǎng)和維修措施,是解決執(zhí)行器泄漏和延長(zhǎng)使用壽命中經(jīng)濟(jì)和可靠的途徑。

    Due to the lack of ideas and equipment for maintenance and repair of electric actuators, only nuclear power plants in China can basically perform maintenance on all electric actuators during each shutdown period. Repair it only when it is already broken is a kind of non-maintenance maintenance, which is extremely unfavorable to the safe operation of the whole set of equipment and the service life of the electric actuator. The potential for emergency shutdown accidents is extremely dangerous, the resulting loss is also huge. For example, a petrochemical company in Tianjin has a complete set of production equipment imported from Germany. Since it was put into production in 1981, it has never been overhauled since 1996. At that time, several key stuffing valves were found to have leaked, and German manufacturers no longer produce such kind of special electric actuators, if they are reordered, not only the price is expensive, but also have a long delivery time, which brings huge economic losses. Therefore, the preventive maintenance and repair measures of industrial high-temperature and high-voltage electric actuators are the most economical and reliable ways to solve the leakage and prolong the service life of electric actuators.

    電動(dòng)執(zhí)行器如果在無保養(yǎng)性維修的情況下,一旦泄漏,往往已經(jīng)是損壞非常嚴(yán)重了,這不僅增大了修復(fù)的難度,而且常常甚至已經(jīng)喪失維修的可能和價(jià)值。因此,對(duì)于組織和管理完善的執(zhí)行器維修工作來說,不僅有關(guān)人員要有相應(yīng)的意識(shí),更重要的是預(yù)防和保養(yǎng)措施,即定期的對(duì)執(zhí)行器進(jìn)行檢查(例如,執(zhí)行器相對(duì)于外界的密封性,執(zhí)行器在關(guān)閉狀態(tài)下的密閉性等等)。預(yù)防性維修電動(dòng)執(zhí)行器的關(guān)鍵是在次發(fā)現(xiàn)執(zhí)行器有泄漏現(xiàn)象時(shí),立即對(duì)電動(dòng)執(zhí)行器進(jìn)行修復(fù),因?yàn)榱魍ǖ慕橘|(zhì)即使在極微小的密封面壞損的情況下,也能在短時(shí)間內(nèi)引起密封面的大面積壞損,以致造成昂貴的維修成本。

    If the electric actuator in the condition of non-maintenance maintenance, once it is leaked, the damage is often very serious, which not only increases the difficulty of repair, but also even loses the possibility and value of maintenance. Therefore, for the perfect organization and management of electric actuator maintenance work, not only relevant personnel should have a corresponding awareness, but also there must have preventive and maintenance measures, that is, carry out regular inspection of electric actuators (for example, the sealing property of electric actuator relative to the outside world, the impermeability of the electric actuator in the closed state, etc.). The key to preventive maintenance of the electric actuator is to repair the electric actuator immediately when it is first discovered that there is a leak in the electric actuator, because the medium in circulation even in the case of very small sealing surface damage, it can cause a large area of the sealing surface damage in a short time, resulting in expensive maintenance costs.

    中英合資天蝶閥門的售后服務(wù)與產(chǎn)品維修體系是相當(dāng)健全與完善的,我們承諾:

    The Sino-British joint venture Tandy Valve 's after-sales service and product maintenance system is very sound and perfect , we promise:

1)我廠產(chǎn)品在質(zhì)保期內(nèi),實(shí)行“三包”服務(wù)(包退、包換、包修)。

1) I plant products in the warranty period, the implementation of the“three guarantees” service(Guarantee for returns, replacement, package repair ).

2)對(duì)用戶投訴質(zhì)量問題,立即作出反應(yīng),售后服務(wù)人員在12~36小時(shí)趕赴現(xiàn)場(chǎng)。

2) To respond immediately to the quality problem of users' complaints, and the after-sale service personnel in 12 ~ 36 hours to the scene.

3 )對(duì)售后服務(wù),要求用戶填寫服務(wù)后的質(zhì)量,反饋信息表,作出鑒定意見,以便改進(jìn)我們的服務(wù)工作。

3 ) To improve our service work, after service, users are required to fill in the quality of service, feedback information form, and make appraisal opinions.

4)售后服務(wù)部建立“售后服務(wù)跟蹤信息”(即“用戶檔案”),記錄設(shè)備發(fā)貨時(shí)間、設(shè)備使用情況、貴方信息及歷次售后服務(wù)的記錄,定期進(jìn)行跟蹤和回訪。

4 ) The after-sale service department establishes the " after-sale service tracking information " ( that is, " User file " ), and records the delivery time and equipment usage of the equipment, your contact information and previous after-sales service records, regular follow-up and return visit.

5)每次售后服務(wù)結(jié)束后,請(qǐng)貴方填寫《售后服務(wù)工作回單》,回廠后編寫《售后服務(wù)工作報(bào)告》。

5) After the after-sale service is over, please fill in the " After-sales Service Return Form " and write " After-sales Service Report " after returning to the factory.

6)我公司通過銷售渠道,主動(dòng)向貴方了解產(chǎn)品使用和改進(jìn)信息,并將貴方的反映和投訴信息整理成專門的臺(tái)帳,及時(shí)反饋到廠內(nèi)相關(guān)部門進(jìn)行處理,并定期向管理都代表匯報(bào)處理結(jié)果。

6) Through the sales channels, our company take the initiative to understand the use of products and improve information, and organize your reflection and complaint information into a special account, timely feedback to the relevant departments in the factory for processing, and regularly report the results to the management.

7)可以直接致公司服務(wù)專線轉(zhuǎn)售后部。

7)You can directly call the company switchboard service telephone resale rear.

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